Candle Making Sessions (Policies & Procedures)

IN PERSON WORKSHOP POLICIES 

(We reserve the right to refuse service to anyone for reason as we sit fit)

Tickets are nonrefundable but are transferable.

Face masks/coverings are required  in the shop, this includes workshop. Both your mouth AND your NOSE should be covered. If you have a current vaccination card, you may shop without face masks. 

1) Punctuality

We cannot stress this enough, it is important that everyone arrives ON TIME to our workshop. We schedule our workshops with enough time to teach the class, and clean and sanitize the space between classes. We will allow a 10 minute grace period before we cancel your appointment. Please understand that when you register for a workshop you are removing a seat from the class and no one can register for that seat. If the class is full, no refund or credit will be issued for a missed session. 

2) Cancellation Policy

Tickets are nonrefundable but are transferable. If you can no longer attend the session, you can transfer your ticket to someone else. We will reschedule your session up to 1 time if contacted 48hrs before the class in order to give us enough time to fill the empty seat.

3) Pictures are welcome along with video, however, please do not video the instruction portion of the workshop.

4) Unless otherwise indicated, our workshops are designed for individuals 15 and older. 

5) Candles made in class have 3 pick up options:

  1. Pick up same day
  2. Pick up within 1 week. (If candles are not picked up within 1 week of the workshop, candles will be disposed of)
  3. Have candles mailed for a flat rate fee of $6

 

  1. CHANDLER INSTRUCTIONS AND GUIDANCE

Step-by-step instruction throughout the workshop as each person pours their candles.

  1. Choose your own fragrance and products

Your $20 reservation fee will be deducted from your grand total on the day of your workshop.

  1. DISCOUNTS

Enjoy 15% off our entire retail store on the day of your workshop!

  1. PICK UP THE SAME DAY OR WITHIN A WEEK. (Or we can ship for $6)

Candles are ready to burn as soon as they harden. 

  1. OUTSIDE FOOD & DRINK ARE WELCOME

Please show up 10-15 minutes early!  This will allow you time to pick your vessels, pour yourself a drink and mingle with friends until we get started.  

  1. AGE LIMITATION

Workshops are designed for ages 10+.

 

WORKSHOP CANDLES RETURN & EXCHANGE POLICY:

Because customers make their own candles during our workshops, we cannot personally control each step along the way in a workshop setting.  Therefore, we unfortunately will not return or exchange workshop candles for candles that have been made by Unplug Soy Candles in our retail store. 

 

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